Privacy Policy

Desh Developers Ltd. | Privacy Policy

Last Updated: October 2026

Desh Developers Ltd. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website (deshdevelopers.com), mobile channels, customer service interactions, and site visits.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit property inquiries, apply for home booking financing, or interact with our sales and client support services.

1. Information We Collect

We collect information that identifies, relates to, or describes you (“Personal Data”) across various touchpoints.

A. Information Provided Directly by You

  • Contact Details: Full name, phone number, WhatsApp contact, personal email address, and mailing address.
  • Property Preferences: Preferred location, apartment budget, flat size requirement, and buying timeframe.
  • Financial & Identification Data: National ID (NID), Passport details (for Non-Resident Bangladeshis / NRBs), bank payment details, and tax identification (TIN) when executing property booking agreements, deed transfers, or loan assistance.
  • Inquiry Submissions: Content of messages submitted via inquiry forms, chat services, or email communications.

B. Information Collected Automatically

  • Device & Usage Data: IP address, browser type, operating system, referring URL, pages viewed, time spent on pages, and clickstream data.
  • Location Data: Approximate geographical location based on IP address to direct you to relevant local sales representatives or ongoing project sites.

2. Summary of Data Collection & Purpose

Data CategoryExamplesPurpose of Collection
Identity DataName, NID/Passport, TINLegal verification, deed of agreement, RAJUK/sub-registry compliance
Contact DataPhone, Email, WhatsAppResponding to inquiries, scheduling site visits, sending project updates
Financial DataPayment receipts, bank detailsProcessing bookings, installment management, bank loan tie-up assistance
Technical DataIP address, cookies, device infoWebsite optimization, security monitoring, personalized web experience

3. How We Use Your Information

Desh Developers Ltd. uses your information strictly for legitimate real estate business purposes, including:

  1. Processing Property Bookings & Legal Services: Facilitating allotment letters, deeds of agreement, property registration (Saf Kabala), and mutation processing.
  2. Customer Support & Communications: Answering inquiries, scheduling property site visits, sending construction progress updates, and managing installment schedules.
  3. Financial & Bank Loan Assistance: Sharing relevant financial documents with partner commercial banks and NBFIs upon your explicit request for home loan approvals.
  4. Marketing & Updates: Informing you about new project launches, price updates, property expos, and promotional offers (you can opt out at any time).
  5. Website Improvement: Analyzing user behavior to optimize page performance, fix bugs, and enhance digital user experience.
  6. Legal & Regulatory Compliance: Fulfilling legal obligations mandated by the Government of Bangladesh, tax authorities, and RAJUK.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal data to third-party marketers. We may share your information only under the following circumstances:

  • Authorized Service Providers: Third-party vendors who assist in website hosting, IT infrastructure, customer relationship management (CRM), and SMS/email notification platforms.
  • Financial & Legal Partners: Commercial banks, non-bank financial institutions, and legal counsel appointed to process your home loan applications or property title transfers (with your consent).
  • Government & Legal Authorities: Regulatory bodies (such as RAJUK, National Board of Revenue, sub-registry offices, or law enforcement) when required by law, court order, or official investigation.
  • Business Transfers: In the event of a corporate merger, restructuring, or acquisition, customer data may be transferred as part of corporate assets under strict confidentiality agreements.

5. Non-Resident Bangladeshi (NRB) Client Data

For NRB clients purchasing property from abroad:

  • Information collected via digital channels, Embassy Power of Attorney (POA) filings, and SWIFT/NRE bank wire transfers is subject to strict cross-border encryption standards.
  • Virtual walkthrough recordings and communication logs are stored securely to verify agreement terms.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies (such as web beacons and pixel tags) to:

  • Remember your browsing preferences and location filters.
  • Analyze website traffic patterns using analytics platforms.
  • Serve relevant property advertisements across display networks.

You can disable or manage cookie preferences directly through your web browser settings. Disabling cookies may affect certain interactive features on our site.

7. Data Security & Retention

  • Data Protection Measures: We implement physical, technical, and administrative safeguards (including SSL encryption, secure servers, and restricted employee access controls) to protect your personal data from unauthorized access, loss, or alteration.
  • Retention Period: We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, complete contractual real estate transactions, maintain warranty/after-sales support, and comply with Bangladeshi statutory retention periods.

8. Your Legal Rights & Choices

Subject to local laws, you have the right to:

  • Access & Review: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete personal records.
  • Opt-Out: Unsubscribe from promotional marketing emails or SMS alerts using the “Unsubscribe” link provided in our messages.
  • Deletion: Request deletion of your personal data, subject to ongoing legal or financial property transaction obligations.

9. Third-Party Links

Our website may contain links to external sites (such as bank portals, mapping services, or social media pages). Desh Developers Ltd. is not responsible for the privacy practices or content of third-party websites. We encourage you to review their respective privacy policies.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal, regulatory, or operational requirements. Any modifications will be posted on this page with an updated “Last Updated” date.

11. Privacy Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to our legal and compliance team:

  • Company Name: Desh Developers Ltd.
  • Attention: Privacy & Legal Compliance Officer
  • Office Address: Desh Developers Ltd, Kuril, Dhaka, Bangladesh
  • Email: privacy@deshdevelopers.com / info@deshdevelopers.com
  • Hotline:  +88 01901641981